Reference

How stakedata Handles Your Personal Information

This privacy policy tells you exactly what data stakedata collects when you open an account, fund it through PayPal, Venmo, or Play+, and use our platform in eligible US states.

Account data protectedPayPal & Venmo payment dataPlay+ prepaid card detailsYour rights, clearly statedUS state law compliance
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stakedata How stakedata Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Privacy questions move faster when you use the right channel. Our account-support team can verify your identity and pull up your data record in the same session. Whether you want to know what we hold, request a correction, or ask us to delete data we no longer need, start with the channel that works for your situation — live chat for quick account questions, email for formal written requests, and the in-app help center for account-level changes you can make yourself.

Live Chat Reach our support team through the chat icon in your account dashboard. Identity is confirmed during the session before any personal data is discussed.
Email Request Send a written data request to our privacy address listed in your account settings. Include your registered email so we can match your record quickly.
In-App Help Center Many account-level privacy actions — updating contact info, reviewing linked payment methods like Play+ — are available directly inside the app without contacting support.
HOW WE PROTECT IT

Data Handling, Cookies, Security, and Retention

We apply encryption across every data path — from the moment you enter your PayPal email to the moment a Play+ transaction token is reconciled and discarded. Session tokens expire automatically on logout, so switching from mobile to desktop doesn't leave an open access window on either device. Here's a closer look at the four areas that matter most to your account.

Payment Data Handling

PayPal and Venmo transactions pass through tokenized connections. We receive confirmation references, not raw card or bank credentials. Play+ card tokens are discarded after balance reconciliation.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand page performance. You can block non-essential cookies through browser settings without losing account access.

Account Security Practices

Login sessions require identity confirmation if we detect a new device or IP. You can review active sessions inside your account and end any session you don't recognize.

Data Retention and Deletion

Active account data stays on file while your account is open. After closure, we keep only what state law requires and delete or anonymize the rest on a documented schedule.

Common Questions About Your Privacy Rights

These are the questions we hear most from account holders in Detroit and Atlantic City — and anywhere else in eligible US states. If your question isn't here, reach us through live chat or the email channel listed in your account settings.

Yes. Submit a data-access request through your account's help center or by emailing us at the privacy address in your settings. We'll confirm your identity and respond with a full record.

We share data only with identity-verification partners, payment processors like PayPal and Venmo, and state-regulated compliance systems. We do not sell personal data to advertisers.

We receive a transaction reference and your linked email address — never your login credentials. That reference is stored only long enough to confirm the deposit or withdrawal is complete.

Send a written deletion request to our privacy email address or use the in-app help center. We'll remove data that isn't legally required to be retained and confirm once the deletion is done.

Transaction records are kept for as long as applicable state law requires. All other personal data that has no legal retention requirement is deleted or anonymized on a documented schedule after closure.

Most contact details can be updated directly inside the app under account settings. For ID-verified fields like your legal name or date of birth, contact support through live chat to begin the correction process.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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